Contact

We're Here to Help

At ShipGuard+, we pride ourselves on providing exceptional support to both businesses and customers. Whether you need assistance with a claim, technical support, or have general inquiries, our dedicated team is ready to assist you.

 

Contact Us

Email Support

Reach us at [email protected]
Our team responds promptly to ensure your questions are answered

Visit our office

638 Camino De Los Mares H130-507, San Clemente, CA 92673

WORKING HOURS

Pleasure and praising pain was born and will give you a complete happiness.

  • Monday 9:00 am – 18.00 pm
  • Tuesday 9:00 am – 18.00 pm
  • Wednesday 9:00 am – 18.00 pm
  • Thurs & Friday 9:00 am – 18.00 pm

Help Center

Explore our comprehensive Help Center for:

Detailed Articles:

  • Find solutions to common issues.
  • Access step-by-step guides for using ShipGuard+ features.

FAQs:

  • Quick answers to frequently asked questions.

Resource Library:

  • Downloadable materials, including integration guides and user manuals.

 

Support for Businesses

Technical Assistance:

  • Help with installation and integration of ShipGuard+ into your OMS.
  •  Guidance on configuring settings to optimize your experience.

Training Resources:

  • Webinars and tutorials to educate your team on using ShipGuard+ effectively.
  • Best practices for communicating the benefits to your customers.

Account Management:

  • Dedicated account managers for personalized support.
  • Regular check-ins to ensure your needs are being met.

 

Support for Customers

Claims Assistance:

  • Help with filing and tracking claims.
  • Updates on claim status and resolution timelines.

Shipment Tracking:

  • Assistance with understanding tracking information.
  •  Guidance on what to do if there are delays or issues.

General Inquiries:

  • Answers to questions about ShipGuard+ coverage and benefits.